Shipping policy
Shipping Policy
Order Processing
We strive to process all orders within 1–2 business days. As soon as your order is dispatched, you will receive a tracking email that allows you to monitor the status of your shipment. Please note that order processing times may vary during peak periods or holidays.
Domestic Shipping — United States
For our customers within the United States, we offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard/Free | 3–7 business days | Free |
| Expedited | 2–4 business days | Calculated at checkout |
| Express | 1–3 business days | Calculated at checkout |
International Shipping
For international orders, please allow 7–21 business days for delivery. Please note that customs and duties are the responsibility of the customer. We are not responsible for any additional fees or taxes that may be applied to your order upon delivery.
Order Tracking
Once your order has been dispatched, you will receive a tracking email with details on how to track the status of your shipment. You can use this information to monitor the progress of your order and estimate the delivery date.
Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us within 10 days of the estimated delivery date. When contacting us, please include your order number and photos of the damaged items. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at support@ikonix.shop. We are always here to